Sales & Retention Solution

Agents Win & Save More Customers with Telogical's Data Delivery

Using an intuitive web-based tool and reliable, up-to-date competitive product, pricing, and promotion information, Telogical's service enables your customer service, sales, and retention representatives to conduct on-the-fly competitive comparisons that dynamically highlight the relative strengths of your offering in any matchup.
Key Benefits:

• Significantly increase revenue and profits by improving sales and retention yield rates
• Improve customer loyalty / satisfaction
• Reduce cost of reps (or support employees) searching for competitive product and pricing information on their own
• Control and refine competitive comparison messaging

Key Features:
As the name suggests, Telogical's service is a comprehensive solution that includes all necessary content, technology, and professional services required for fulfilling the vision of improved sales using competitive intelligence. Following is a summary list of some of the key features of this service:

• Side-by-side comparisons of your plans vs. competitive plans
• Dynamically generated "Talking Points" summarize your advantages in any competitive match-up
• Coverage of all service categories including video, high speed Internet, voice, and wireless product and pricing data.
• Available for all competitors within the United States telecommunications & cable industry.
• All competitive product and pricing information updated daily
• Documentary evidence to support all competitive claims
• Zip code level accuracy
• Content delivered via fully hosted, web-based tool
• No technical installation or integration required
• Robust implementation support
• Comprehensive program management
• 24/7 Tech Support