People

Though every Telogical employee plays a vital role in the company's success, there are four groups that contribute directly to the service delivery process:

• The Industry Analysis Team
• The Competitive Pricing Research Team
• The Software Engineering Team
• The Account Management Team

Industry Analysis Team

Telogical employs telecom and cable industry experts who draw upon their many years of experience and study to shape both the design and delivery of Telogical's information service for maximum business impact.

Uniquely, each of Telogical's analysts has spent a signficant portion of their career working within a communications company. This gives them great insights into our client's true needs and, we believe, helps us deliver more relevant services.

Brad Hughes, Vice President, Industry Analysis

Brad Hughes leads Telogical’s Industry Analysis Team and is responsible for the design and development of our analytical services.

Combining a profound knowledge of the telecom & cable industry with deep, practical insights into the best practices for putting competitive intelligence to work within a large communications company, Brad is uniquely suited for this role.

A 30 year veteran of the telecom industry, Brad served as the Director of Competitive Intelligence for Qwest Communications prior to joining Telogical. In that role, he developed a comprehensive portfolio of integrated intelligence services that simultaneously shaped long range strategic insights while driving day-to-day competitive response.

As a long-standing professional industry analyst, Brad has routinely advised C-level executives and has developed foresight analytics that accurately predicted significant market and industry changes. Other areas of expertise include market analysis, economics, and strategy.

Brad holds five degrees including an MBA and an MS in Engineering and served as the Director of the Government Technology Program for Colorado University’s College of Engineering.

Gontran Lamberty, Director, Industry Analysis

Gontran Lamberty leads Telogical’s Commercial Services Pricing Analysis Team and is responsible for the development and delivery of our Business Intelligence Solutions.

Prior to joining Telogical, Gontran served as the Manager for Business Analysis for a leading Competitive Local Exchange Carrier (CLEC). His primary responsibilities included delivering analysis on a wide spectrum of telecom operations including commercial product line profitability, cost reduction and engineering initiatives, and Profit and Loss forecasting that generated his deep understanding of commercial telecom pricing drivers and constraints.  As a Senior Financial Analyst at US Airways, Gontran provided senior management with analysis on cost implications and opportunities related to labor issues,subsidiary operations, aircraft maintenance, and marketing. Gontran has first-hand operational engineering experience serving as an officer in the U.S. Navy’s Naval Nuclear Power Program.

In 2003, Gontran joined Telogical where he developed what is recognized as one of the premier competitive pricing intelligence services available to the B2B telecom and cable industry today.

Gontran holds a B.S. in Electrical Engineering from the U.S. Naval Academy and an MBA from Carnegie Mellon University.

Competitive Pricing Research Team

Telogical employs more than 25 expert telecom and cable pricing researchers - the single largest team of its kind in the nation.

Armed with specialized data collection tools and resources, this team monitors the product, pricing, and promotional activity of each of the more than 300 competitors that Telogical tracks every day.

When new information is detected, it is this Research Team's responsibility to determine the relevance of the finding, organize the information in a manner that is compatible with Telogical's Information Model, report the finding to our clients via a daily email alert, and update the database to reflect the current reality.

The team is organized in such a way that each Researcher is responsible for a small and consistent portfolio of telecom and cable service providers. By tracking the same competitors day-in-and-day-out, the Researcher develops a high level of expertise in their competitors' offerings and can quickly and accurately interpret any new findings.

Software Engineering Team

Telogical's Software Engineering Team consists of over 12 talented professionals who are responsible for all aspects of the technical design, development, and delivery of Telogical's services including application development, database development, and data center management. We also employ 12 graduate and undergraduate engineering interns.

Areas of expertise include:

• User Interaction Design
• Use Case / Unified Modeling Language
• Usability Engineering
• Rich Internet Applications Frameworks
• Information Modeling, Ontologies and Artificial Intelligence
• Business Rules
• Service Oriented Architecture
• Business Intelligence Reporting
• Data Center Management
• Web Crawling

Account Management Team

The Account Management Team’s mission is to ensure that each client is getting the full value of their Telogical service. To that end, we have recruited and developed a team of six professionals who provide each client with a highly competent, empowered, and dedicated point of contact to:

- Project manage the implementation of new services

- Conduct training

- Monitor  and report usage and issues

- Provide and/or coordinate comprehensive customer support

- Proactively initiate programs to improve service utility

- Administer contracts